Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information — name, email address, phone number
• Purchase information — billing details processed securely through Stripe
• Communications — messages you send us via email or contact forms
• Form submissions — information submitted through opt-in and lead generation forms

We also automatically collect certain information when you visit our website:

• IP address and browser type
• Pages visited and time spent on site
• Referring website or source
• Device and operating system information

2. How We Use Your Information

We use the information we collect to:

• Deliver digital products and services you purchase
• Send you the free guide or resources you requested
• Send you marketing emails and promotional content (you can opt out at any time)
• Respond to your questions and support requests
• Improve our website, products, and services
• Comply with legal obligations
• Prevent fraud and protect the security of our platform

3. Email Marketing

By submitting your email address through any form on our website, you consent to receiving email communications from CSMS AI Systems, including promotional emails, product updates, and educational content.

You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email we send you. We will process your request promptly.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, including:

• GoHighLevel — CRM, email marketing, and funnel platform
• Stripe — Secure payment processing
• Facebook/Meta — Advertising and analytics (via Pixel)
• Google — Analytics and advertising services

These providers are contractually required to protect your information and may only use it to provide services to us.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. This includes:

• Essential cookies — Required for the website to function properly
• Analytics cookies — Help us understand how visitors use our site
• Marketing cookies — Used to deliver relevant advertisements (Facebook Pixel, Google Ads)

You can control cookie settings through your browser. Note that disabling cookies may affect some website functionality.

6. Facebook Pixel

Our website uses the Facebook Pixel, a tool provided by Meta Platforms, Inc. The Pixel allows us to measure the effectiveness of our advertising, track conversions, and show relevant ads to people who have visited our website. Data collected via the Pixel is subject to Meta's Privacy Policy.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. All payment information is processed by Stripe using industry-standard SSL encryption. We never store credit card information on our servers.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data
• The right to opt out of marketing communications
• The right to data portability

To exercise any of these rights, please contact us at [email protected].

10. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: